Cooperative Care: Your Partner for Difficult Fittings

“Leaving here today I am very happy to be back on track. Great staff and you feel like a king with the one-on-one treatment. Not only did I get my leg taken care of, I feel like I made some friends for life in the Otto Bock family.” – Mark, recent Cooperative Care patient

Cooperative Care is a consulting service that enables you to confidently work with the type of patients you may not see frequently, such as hip disarticulation or transhumeral amputees.

It's an extension of our Professional Clinical Services team, and combines their deep experience with Otto Bock's incredible Fabrication Center. This team approach, which includes you and your patient, speeds up the fitting process so that a fitting that may drag on for weeks or even months can be completed in a few short days—while achieving excellent outcomes.

The important thing about Cooperative Care is that you maintain your relationship with your patient—and demonstrate to referral sources your ability to handle complex patient situations. We're here to provide specialized expertise and help the two of you get the best outcome possible.

Just as you might use Otto Bock's fabrication center as an extension of your practice—such as when you have a special job, or when your technician is on vacation—you can turn to Cooperative Care for those jobs you see infrequently.

CLICK HERE to watch coverage of an amputee from Haiti who was recently fit through Cooperative Care.

Advantages

• Speeds up the fitting process
• Expert reimbursement support from start to finish
• World-class fabrication services
• Practitioners who have broad, deep experience with unusual fittings and Otto Bock components
• Get education and, depending on the situation, Continuing Education Credits
• Helps you retain patients you otherwise may not be able to serve

Here's how Cooperative Care works

• The patient is always your patient; we're just helping in the process.
• Cooperative Care is a fee for service. To get started, simply contact us at cooperative.care@ottobock.com to get a free, no-obligation, quote. Requesting a quote does not require you to use the service.
• Once you've seen the quote, if you think Cooperative Care is the right solution for your patient, we'll have you send in a release for patient information, and then create a treatment plan, including coding recommendations.
• Next, we'll set up an appointment for you and your patient Otto Bock's Innovation Center in Minneapolis, Minnesota.
• Right from the beginning we'll make sure you have a professional, comfortable experience that's good for you, your patient, and your business—even providing step-by-step help with the reimbursement process.
• Otto Bock will also help arrange travel for you and your patient—and we'll even pick you up at the airport.
• Once you arrive for the consultation, we'll evaluate your patient with you to make sure the treatment plan is just right.
• The next step will be to measure and fabricate the prosthetic or orthotic device. As we fit the patient together, you'll receive training in the devices while strengthening your relationship with your patient.
• Because the device will be fabricated right there in our Fabrication Center, with expert technicians on hand, you can be sure we'll get the best possible fit for your patient—with a diagnostic fitting in as little as two days.
• After you return home with your patient remember that we're just a phone call—or a webcam—away.  You can rely on us for continuing consultation to make sure the outcome is right for you and your patient.

	Byron Backus, CP, is an ABC Certified Prosthetist in Otto Bock's Professional/Clinical Services Department, with 21 years of clinical experience.  His current role with Otto Bock is as the staff prosthetist for Cooperative Care at the Innovation Center. His job is to work with customers and their patients to help achieve great outcomes for difficult or unusual fitting problems.
	Marc Rynda has been a Certified Technician-Prosthetics for 20 years, with over 13 years experience at Otto Bock. His current role is to provide Technical Support during Cooperative Care fittings, coordinating a team of technicians to make sure we create the best solution possible.
	Julie Sohn has been with Otto Bock for 12 years and as the Care Coordinator is the contact person for initiating Cooperative Care consultations. She makes sure that practitioner and patient have the best experience possible.